Question:
What forms of payment do you accept?
Answer:
We accept Visa, Mastercard, Discover, American Express, Money Orders, Certified Checks, Personal Checks, and Wire Transfers as payment.
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Question:
What are the costs for shipping an item?
Answer:
Shipping & freight charges vary according to the item, the shipping location, and the methods shipped. We are happy to quote shipping costs on items.
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Question:
Is there any sales tax charged on my purchase?
Answer:
There are no sales taxes charged on items sold over the internet.
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Question:
Will my insurance carrier assist with my purchase?
Answer:
Some items may be eligible for insurance coverage depending on your policy terms & requirements. Your insurance carrier may have specific requirements; we urge you to contact them to verify benefits.
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Question:
How soon will I receive my order?
Answer:
Most in-stock merchandise ships out within 24 hours.Depending on your location, you will usually receive it in 3-10 business days, and often even less. Some items are shipped to you directly from the manufacturer to speed shipping.
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Question:
Is my purchase covered under any type of warranty?
Answer:
Certainly, most new products are covered by the manufacturer with a warranty that may cover parts or service work. For specifics regarding the warranty on your purchase, please call for details.
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Question:
What if I have questions regarding my purchase?
Answer:
We encourage you to call us any time to discuss your options. In most cases, we can quickly provide assistance by answering your equipment questions. Feel free to call us with any questions.
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Question:
What if I have already selected a specific item I want, but don't see it listed here?
Answer:
In addition to the many items listed here, we are dealers for almost every major manufacturer of home medical equipment. If you don't see it listed here, give us a call, and we will be happy to quote a price on most items.
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Question:
What if I order something, and then decide I want to return it?
Answer:
In stock merchandise may be accepted for return as long as the item is new, unused, undamaged & unaltered. A restocking fee may apply on some items. Shipping & freight costs are not refundable.
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